1. Provider
memTITAN®
Switzerland
Email: info@memtitan.ai
2. Scope
These Terms apply to the memTITAN® website, the memTITAN® desktop Core software, the mobile apps, and related services.
memTITAN® is intended for private users and, when explicitly offered, business users.
3. What memTITAN® does
memTITAN® is a local-first AI memory assistant. The personal Core runs on the user's own device. Memories, conversations, uploaded content and local memory data are processed and stored locally by default.
Mobile connection works through the local same-network connection or remotely through the official memTITAN® relay hosted by Hetzner Online GmbH in Helsinki, Finland. Relay traffic is end-to-end encrypted; the relay processes only necessary technical routing and security metadata and cannot read private content.
memTITAN® is not a medical, legal, financial or safety-critical advisory service.
4. Responsible use
Users should keep their own backups of important information and verify AI-generated output before relying on it.
5. Requirements
- a compatible desktop Core and mobile app provided on the official download page
- a local network connection for phone-to-Core pairing and use, or remote access through the official memTITAN® relay
- sufficient storage on the user's own device
- current operating system and security updates
- internet access for the website, downloads, updates and payment
The user is responsible for keeping their own device environment secure.
6. Pairing, access, and security
Access to memTITAN® uses local keys, pairing codes, device sessions and security mechanisms. Pairing codes and access credentials must not be shared with third parties.
Users are responsible for protecting their devices, passwords, operating system accounts, and backups.
7. Local data and backups
memTITAN® stores personal memories locally in the personal Core by default. The user is responsible for backing up important data.
memTITAN® cannot guarantee recovery if local files are deleted, damaged, encrypted by malware, or lost together with the device, unless the user has a working backup.
8. AI output
AI-generated output may be incomplete, outdated, or incorrect. memTITAN® attempts to use personal context where appropriate, but does not guarantee accuracy, completeness, or suitability for a specific purpose.
Users must independently verify important information.
9. Device-first actions
Features such as email drafts, WhatsApp drafts, calendar entries, and map routes are device-first. memTITAN® prepares draft content or actions; the user confirms and sends or opens them in the relevant app.
memTITAN® does not automatically send emails or messages without the user's explicit action.
10. Prices and payment
memTITAN® is offered as a one-time purchase. The launch price is CHF 99 until September 30, 2026; after that, the regular price is CHF 199.
There is no recurring billing for this launch offer.
Payments, cancellations, refunds, and payment confirmations may be processed by external payment providers or app stores. Their terms may also apply.
11. Access, delivery and refunds
After payment confirmation, private access to the correct installer or app package is made available for the selected platform.
Because this launch offer is a one-time purchase, there is no renewal or recurring billing. Refunds are provided only where required by law, explicitly offered, or processed under the applicable terms of the payment provider or app store.
12. Prohibited use
- unlawful purposes
- attacks against systems, networks, or accounts
- circumvention of security mechanisms
- creation or distribution of harmful content
- infringement of third-party rights
- automated mass requests unless explicitly permitted
13. Availability and updates
memTITAN® is operated and developed with reasonable care. Continuous availability is not guaranteed, especially for beta versions, local network issues, device problems, operating system changes, or third-party services.
memTITAN® may be updated to improve features, fix security issues, or meet legal requirements. Features may change or be removed.
14. Liability
To the extent permitted by law, memTITAN® is not liable for indirect damages, loss of data, lost profits, decisions based on AI output, or damage caused by improper use.
Liability for intent, gross negligence, and mandatory statutory liability remains unaffected.
15. Privacy
Information about the processing of personal data is available in the Privacy Policy.
16. Changes to these Terms
memTITAN® may update these Terms when required by new features, technical changes, legal requirements, or security needs. The current version is published on the website.
17. Governing law and jurisdiction
Swiss law applies, unless mandatory consumer protection rules at the user's place of residence provide otherwise.
Where legally permitted, the place of jurisdiction is the registered place of memTITAN® in Switzerland.